Two-Day Training On

Two-Day Masterclass on Sales and Relationship Dynamics

  • Date : May 08-09, 2026
  • Duration : 9.00 AM - 5.00 PM
  • No. of Classes/ Sessions : 2 days
  • Class Schedule : Friday & Saturday
  • Total Hours : 16
  • Last Date of Registration : May 05, 2026
  • Venue : Hotel Unique Regency, Banani

Brief Description:

Brief Description: আজকের বাজারে শুধু product বা service ভালো হলেই যথেষ্ট নয়। যে প্রতিষ্ঠান customer-এর need, emotion, pain point, decision-making behavior এবং expectation গভীরভাবে বুঝতে পারে, সেই প্রতিষ্ঠানই long-term revenue, repeat business, referral growth এবং client loyalty তৈরি করতে পারে। Customer-Obsessed Sales & Marketing Mastery হলো একটি high-impact corporate training program, যা sales team, business leaders, marketers, client-facing professionals এবং entrepreneurs-দের modern sales and marketing approach, consultative selling, neuro-selling, persuasive communication, negotiation, closing excellence এবং relationship retention-এর practical understanding প্রদান করে। এই program-এর মূল লক্ষ্য শুধু sales বাড়ানো নয়; বরং এমন একটি customer-focused culture তৈরি করা, যেখানে trust, value, service, এবং long-term relationship business growth-এর মূল চালিকাশক্তি হয়ে ওঠে।

Why This Program Matters

বর্তমান সময়ে sales আর শুধু product push করার বিষয় নয়। এখন sales মানে হলো customer-এর reality বোঝা, relevant value communicate করা, emotional connection তৈরি করা, এবং এমনভাবে solution present করা যাতে customer নিজেই buying decision নিতে আগ্রহী হয়।

একইভাবে marketing-এর কাজ শুধু awareness তৈরি করা নয়; বরং right prospect identify করা, তাকে attract করা, এবং একটি meaningful customer journey তৈরি করা।

এই program participants-দের শিখাবে কীভাবে: Customer obsession-এর মাধ্যমে stronger sales culture তৈরি করতে হয় Buyer psychology বুঝে smarter influence তৈরি করতে হয় প্রশ্ন, listening, empathy, এবং communication-এর মাধ্যমে trust build করতে হয় Negotiation ও closing-এ confidence আনতে হয় এবং client retention ও referral-এর মাধ্যমে long-term growth নিশ্চিত করতে হয়

Who Should Attend

  • Sales Leaders & Sales Managers
  • Business Owners & Entrepreneurs
  • Sales Executives
  • Marketing Professionals
  • Business Development Teams
  • Key Account Managers
  • Client Relationship Managers
  • Customer Success & Service Teams
  • Team Leaders and Supervisors

THE DETAILED OUTLINE:

Module 1: Marketing, Sales & Customer Strategy
Focuses on the synergy between attracting prospects (Marketing) and converting them (Sales). It covers trust-building (H2H), sales funnel analysis, and managing the pipeline from lead generation to closing.

 

Module 2: The Sales Mindset
Builds a foundation of growth, ownership, and resilience. It uses the WOOP Model to overcome limiting beliefs and teaches agility to adapt to changing market conditions.

 

Module 3: Neuro-Selling & Buyer Psychology
Explores cognitive biases (Anchoring, Loss Aversion, Decoy Effect) and emotional triggers. It focuses on NIC Research (Needs, Interests, Concerns) and using Emotional Intelligence to influence purchasing decisions ethically.

 

Module 4: Consultative Selling & Discovery
Teaches the art of active listening and deep probing. It utilizes the SPIN Selling approach and Pain-Based Selling to uncover hidden needs and provide tailored, value-driven solutions.

 

Module 5: Strategy, Prospecting & Qualification
Covers strategic sales planning in a changing market. Highlights include identifying Key Decision Makers (KDM), defining Quantified Value Propositions (QVP), and mastering effective follow-up techniques.

 

Module 6: Communication & Persuasion
Concentrates on high-impact messaging. It covers rapport building, the Elevator Pitch, and Storytelling to connect with customers emotionally and make messages more memorable.

 

Module 7: Negotiation & Closing
Focuses on finalizing deals without sacrificing value. It introduces negotiation frameworks like BATNA and ZOPA, price resistance management, and ethical closing techniques (e.g., FOMO).

 

Module 8: Objection Handling & Relationship Leadership
Moves beyond the sale to long-term retention. It uses the LAST Method for objections and the BBB Formula to build trust, ultimately turning customers into lifelong brand advocates through referrals.

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Original price was: ৳ 16,000.00.Current price is: ৳ 14,000.00.

CONTACT

Who can Attend

This training is ideal for first-time managers, emerging leaders, and anyone looking to enhance their leadership skills and ability to manage teams effectively. Whether you are leading a small group or a larger department, this program will provide you with the essential tools and knowledge needed to succeed in a leadership role.

Resource Person

Dr. Jamal Uddin Jamy

PhD in Leadership Behavior (Malaysia), BA (Hons) and MA, DU, MA in ELT

Internationally Certified Trainer | TEDx Speaker | NLP Practitioner | Distinguished Toastmaster

Dr. Jamy is a seasoned corporate trainer, leadership coach, and communication specialist with over 15 years of experience empowering professionals across diverse sectors including banking, insurance, healthcare, pharmaceuticals, textiles, telecom, and education. He specializes in a wide range of performance-focused areas such as sales mastery, customer service excellence, team building, managerial leadership, communication skills, emotional intelligence, and negotiation techniques.

As a TEDx speaker, bestselling author, and Distinguished Toastmaster (DTM), Jamy has positively impacted over 200,000 individuals, equipping them with the tools and confidence to lead effectively in both personal and professional spheres. He is a regular keynote speaker at universities, leadership conferences, and corporate forums, advocating for youth development, workplace transformation, and lifelong learning.

As the CEO of SkillAvant and CAREERCOACH™, he partners with forward-thinking organizations to deliver transformative learning experiences that build high-performing teams, develop future-ready leaders, and elevate organizational performance.

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